“So there’s a lot of things that can be added into the system and with Go-Pay, you add data as well, which is super important, especially in understanding your customer’s behavior, merchant’s behavior and to do all kinds of other stuff in the future,” he said.
Currently, Go-Jek’s fleet has more than 200,000 drivers and that includes motorcycles, cars and trucks. They are present in 50 cities in Indonesia and are backed major investors including Tencent, JD.com, KKR and Sequoia Capital.
When asked about Go-Jek’s expansion plans, Soelistyo said the company was looking at a few markets that have a similar consumers and infrastructure to Indonesia. Those include Thailand, Vietnam and the Philippines, he said.
“We’ve been able to use a lot of the data that we collected from the products and services that we have to probably guess which products, or combination of products, would scale very quickly in those markets,” Soelistyo said.
But the transportation service may not necessarily be the starting point for expansion outside Indonesia, he added.
“For instance, our Go-Food product now is actually very, very famous in Indonesia and that’s also a daily use case that you can build a big platform from,” he said. “If you look at all of Southeast Asia, food and transport are definitely top of the top in terms of the spending behavior and that’s pretty common in those markets as well.”
